A patient who has been hospitalized for weeks becomes angry and tells the nurse who is caring for him,"I hate this place; nobody knows how to take care of me or I'd be home by now." Which response by the nurse is best in this situation?

A) "You seem angry; what's going on that makes you hate this place?"
B) "I'm sorry that we aren't caring for you according to your expectations."
C) "You were very sick; don't be angry; you're lucky to be alive."
D) "You shouldn't be angry with us; we're trying to help you."

Question

jayadev elambarithy · Accepted Answer

Final Answer : A, Explanation :   You seem angry; what's going on ... encourages the patient to express his feelings and may provide you with more information.The nurse should not take responsibility for the patient's anger by apologizing (I'm sorry ...).Advising the patient don't be angry or you shouldn't be angry diminishes the patient's right to be angry.

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