Asked by
Peyton Thompson
on Dec 19, 2024
Verified
If your receiver might overlook the bad news, it is appropriate to use the direct strategy.
Direct Strategy
A communication approach that involves stating the main idea or purpose at the beginning, followed by supporting details.
Bad News
Information that is unwelcome, disappointing, or upsetting to the receiver.
- Identify the differences between direct and indirect methods for refusing requests or claims.
Verified Answer
KP
Learning Objectives
- Identify the differences between direct and indirect methods for refusing requests or claims.