Asked by
Allyson Fowler
on Nov 23, 2024
Verified
In business communication, ________ is particularly important when you want readers to feel that you have taken their requests seriously.
A) tone
B) apologies
C) excuses
D) commands
E) buffers
Business Communication
The exchange of information and ideas between individuals within a corporation or between a company and its customers, aimed at achieving business goals.
Requests
Appeals or calls for something to be given or done.
- Understand the principles of effective communication in conveying negative messages.
Verified Answer
KT
Learning Objectives
- Understand the principles of effective communication in conveying negative messages.
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