Persuasive claims are often written when

A) products are damaged.
B) wrong shipments are delivered.
C) mistakes in billing occur.
D) All answer choices are correct.

Persuasive Claims

Statements designed to convince or persuade the audience of a particular viewpoint or action.

Billing Occur

The process or instance when charges for services or goods are officially recorded or invoiced.

Wrong Shipments

Occurrences where goods are incorrectly sent to a different destination or recipient than intended.