Refer to Case 6.1.Martin's plan failed initially because he didn't consider the power of ____ on attitudes.

A) ​the socialization process
B) peer or reference groups​
C) role model identification​
D) rewards and punishments​

Socialization Process

The lifelong process through which individuals acquire the norms, values, behaviors, and social skills appropriate to their society.

Recognition Rewards

Systems or programs implemented to acknowledge and reward employees' achievements and contributions.