Asked by
Tatum Hughes
on Nov 08, 2024
Verified
Satisfied customers can help salespeople in making new sales.
Satisfied Customers
Individuals who have purchased a product or service and have their expectations met or exceeded by the experience.
New Sales
Revenue or transactions generated from selling products or services that are newly introduced to the market.
- Comprehend the essentiality of customer service and follow-up actions in fortifying customer satisfaction and relationships.
- Recognize the impact of service quality on customer anticipation and sales representative achievement.
Verified Answer
SD
Learning Objectives
- Comprehend the essentiality of customer service and follow-up actions in fortifying customer satisfaction and relationships.
- Recognize the impact of service quality on customer anticipation and sales representative achievement.
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