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Brady Llewellyn
on Oct 21, 2024

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The critical-incident technique is a behaviour-based approach that can reduce the influence of recency bias on evaluations.

Critical-Incident Technique

A performance assessment technique that keeps a log of employees’ effective and ineffective job behaviours.

Recency Bias

The overemphasis of the most recent behaviours when evaluating individuals’ performance.

Evaluations

The process of assessing or judging the performance, qualities, or value of someone or something.

  • Master the assortment of approaches used in performance evaluation, which focus on traits, behaviors, and results.
  • Recognize the challenges and biases in performance evaluation methods and strategies to mitigate them.
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Kimiaki OgawaOct 26, 2024
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