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Angela Jackson
on Dec 13, 2024

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The practice of building ties to customers based on a salesperson's attention and commitment to customer needs over time is referred to as

A) order processing.
B) order taking.
C) customer value creation.
D) relationship selling.
E) partnership selling.

Relationship Selling

A sales technique that focuses on building long-term relationships with customers rather than on individual transactions, emphasizing customer satisfaction and loyalty.

Building Ties

The process of establishing and nurturing relationships or connections, often referred to in a business or networking context.

Attention

The act of focusing selectively on a piece of information, disregarding other perceivable information.

  • Recognize the importance of relationship selling in establishing customer value and enduring relationships.
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Shoniyah DavisDec 19, 2024
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