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kayla lanzotti
on Oct 21, 2024

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The you-viewpoint:

A) should typically be avoided in a business communication.
B) emphasizes the writer's perspective.
C) places the reader at the center of things.
D) should be avoided when delivering bad-news messages.
E) cannot be used in sentences containing the words "we" and "mine."

You-Viewpoint

Writing or speaking approach that prioritizes the perspective and needs of the audience, aiming to engage them more effectively.

Business Communication

The sharing of information between people within and outside an organization in a professional, clear, and effective manner.

Bad-News Messages

Communications that convey disappointing, negative, or unfavorable information to an individual or group, often requiring careful wording to maintain good relations.

  • Grasp the concept of the you-viewpoint and its application in positive message framing.
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Maiya PhippsOct 24, 2024
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