Asked by
Brian Ellis
on Nov 28, 2024
Verified
To take the spotlight off the bad news, place it at the end of a paragraph.
Spotlight
A feature or attention focused intently on someone or something, highlighting them in a significant or prominent way.
- Comprehend the importance of buffers and their contribution to lessening the impact of detrimental news.
- Acknowledge the necessity of providing explanations and justifications for refusals or negative decisions.
Verified Answer
CH
Learning Objectives
- Comprehend the importance of buffers and their contribution to lessening the impact of detrimental news.
- Acknowledge the necessity of providing explanations and justifications for refusals or negative decisions.
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