Asked by
Jasiel Hernandez
on Dec 17, 2024Verified
What is an effective way to build goodwill?
A) By keeping correspondence audience-focused
B) By keeping all the recipients informed
C) By keeping messages brief and to the point
D) By keeping the important and pertinent information of the message
Audience-focused
A type of communication or presentation style that is designed with the needs, interests, and reactions of the audience in mind.
Goodwill
A positive perception of an author on the part of the audience.
Correspondence
Business letters sent to customers, coworkers, superiors, and subordinates.
- Appreciate the role of tone, clarity, and audience focus in effective communication.
- Learn how to build and maintain goodwill through communication.
Verified Answer
PB
Learning Objectives
- Appreciate the role of tone, clarity, and audience focus in effective communication.
- Learn how to build and maintain goodwill through communication.
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