Asked by
Alexandra Helen
on Oct 20, 2024
Verified
When writing bad-news messages, one has to present one's reasons in such a way that the reader will accept the news as positively as possible.
Bad-News Messages
Communications that convey negative or unfavorable information, requiring sensitivity and careful phrasing to mitigate impact.
Positively
An attitude or manner that is optimistic and constructive, often contributing to favorable outcomes.
- Build proficiency in creating messages that communicate adverse information or declinations in a manner intended to keep good will intact and, where possible, provide benefits to the reader.
Verified Answer
FB
Learning Objectives
- Build proficiency in creating messages that communicate adverse information or declinations in a manner intended to keep good will intact and, where possible, provide benefits to the reader.
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