Asked by
Kolbie Hennes
on Oct 20, 2024
Verified
Which of the following illustrates the most positive way of explaining a shipping delay?
A) Your order of 65 EZ staplers will not ship until June 12 due to production delay.
B) Your order of 65 EZ staplers did not ship today as expected due to a production delay.
C) Production of EZ staplers resumes on June 1; your order of 65 EZ staplers will arrive on June 12.
D) We cannot ship the EZ staplers you had asked for because production does not resume until June 1.
E) Because we aren't producing EZ staplers until after June 1, you will receive your order sometime around June 12.
Shipping Delay
A situation where the delivery of goods takes longer than expected or promised due to various logistical challenges.
Production Delay
A production delay refers to a situation where the creation or manufacture of a product or service is slowed down, leading to longer completion times.
Positive Way
An approach or method characterized by optimism, focusing on constructive outcomes or the beneficial aspects of a situation.
- Discover the impact of positive framing on writing claim messages and addressing inquiries related to improving services.
Verified Answer
JK
Learning Objectives
- Discover the impact of positive framing on writing claim messages and addressing inquiries related to improving services.