Asked by

Taylor Danos
on Nov 28, 2024

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Which of the following statements about writing negative messages is most accurate?

A) Negative messages should never accept blame.
B) Negative messages are always best delivered via phone rather than writing.
C) Even experienced communicators are sometimes unsuccessful in meeting the goals related to negative messages.
D) Negative messages should be sent by the highest-level person in the organization.

Direct Strategy

Direct strategy refers to a communication approach where the main point or request is presented at the beginning, followed by supporting information.

Layoff Notice

A formal declaration provided by an employer to an employee indicating the termination of their employment due to economic reasons.

Insurance Claim

A formal request made by an individual or entity to an insurance company for coverage or compensation for a covered loss or policy event.

  • Grasp the importance and repercussions of effectively imparting bad news in a business communication setting.
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Mirna UriosteguiDec 02, 2024
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