Whytech Inc.is an online shopping portal.Which of the following is most likely to be included in the company's strategic planning?

A) Fixing tight deadlines for tasks to be completed by employees
B) Openly communicating with the customers in the event of delayed delivery of products
C) Creating a mobile application to ease the customers' shopping experience
D) Offering incentives and additional benefits to motivate employees

Strategic Planning

Process of determining the primary objectives of an organization and then acting and allocating resources to achieve those objectives.

Mobile Application

Software designed to run on mobile devices, such as smartphones and tablets, to perform specific tasks or provide services.

Shopping Experience

The overall perception and feeling a consumer has while purchasing goods or services, influenced by the environment, customer service, and ease of transaction.