You are most likely to build goodwill with your readers by:

A) using clichés that sound polite.
B) using a closing that is tailored to your message.
C) using colloquial words familiar to you.
D) using general statements such as "at your convenience" or "as soon as possible."
E) using the we-viewpoint.

Goodwill

Refers to the intangible asset representing the value of a company's brand, reputation, and customer relationships.

Tailored Closing

A conclusion or closing remark that is specifically designed to address or appeal to the audience's interests or requirements.

Colloquial Words

Words or expressions used in informal speech rather than formal writing, often reflective of specific geographical or social groups.