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Full and clear communication regarding Kelsey's effectiveness as a customer service manager is enhanced by the performance appraisals she periodically receives from fellow managers,subordinates,customers,and her supervisor.This best illustrates the value of
A) experiencing flow.
B) structured interviews.
C) 360-degree feedback.
D) task leadership.
360-degree Feedback
A performance appraisal method where an employee is rated on their performance by people who know them and their work, including supervisors, peers, and subordinates.
Performance Appraisals
The process by which a manager or consultant evaluates and provides feedback on an employee's work performance.
Task Leadership
Goal-oriented leadership that sets standards, organizes work, and focuses attention on goals.
- Outline the steps and advantages of implementing 360-degree feedback in the assessment of employees.
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Learning Objectives
- Outline the steps and advantages of implementing 360-degree feedback in the assessment of employees.
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