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In self-managed teams, which of these is involved?
A) Only technical specialists
B) Mostly customer service representatives
C) No more than three members
D) Only managers
E) Vertically loaded jobs
Vertically Loaded Jobs
Positions that are designed with a broad scope of tasks, responsibilities, and decision-making powers, often offering employees greater autonomy and control.
Technical Specialists
Individuals with a high level of expertise and knowledge in a specific technical area, contributing specialized skills to their work or projects.
Customer Service Representatives
Employees who interact with customers to address concerns, provide information, and solve problems related to products or services.
- Understand the concept and benefits of participative management and employee empowerment.
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Learning Objectives
- Understand the concept and benefits of participative management and employee empowerment.
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