Asked by
Laurelyn Schmidt
on Nov 19, 2024
Verified
When delivering bad news, you want to try to get the readers to agree that the news is fair and reasonable.
Delivering Bad News
The process of communicating unfavorable or disappointing information in a considerate and tactful manner.
Fair and Reasonable
Terms and conditions or prices that are just, equitable, and not excessive.
- Pinpoint proficient tactics for sustaining an organization's reputation amid challenging situations.
- Understand the significance of offering apologies and explanations in business communications.
Verified Answer
BT
Learning Objectives
- Pinpoint proficient tactics for sustaining an organization's reputation amid challenging situations.
- Understand the significance of offering apologies and explanations in business communications.