Asked by
Linda Whitaker
on Nov 19, 2024
Verified
An apology in business communications means admitting fault.
Apology
An expression of regret or sorrow for having wronged another, often with an attempt to make amends.
Admitting Fault
The act of acknowledging and taking responsibility for one's mistakes, errors, or shortcomings.
- Recognize the value of extending apologies and clarifications in business correspondence.
Verified Answer
SD
Learning Objectives
- Recognize the value of extending apologies and clarifications in business correspondence.